Customer satisfaction matters: ODC Glass reviews help us gauge our success and plan how to improve
“I’ve always wanted a long, slender Californian pavilion home, an inside/outside house in harmony with the landscape. I found ODC Glass online, visited their showroom and discussed my plans with the team. Glazing was one of the biggest considerations for this project and the solutions were very much a collaboration. ODC listened to my ideas about the design and the site survey meant we could have a two-way conversation to get the result we wanted for this unique house.
We are in a rural location with narrow lanes, but as a result of the site visit I had total confidence in the installation team. They kept me informed step by step and explained how the process would happen. The whole fitting process just happened. It was really effortless and seamless and on time. There was no stress from my point of view. Post installation, the Construction Manager spent considerable time with me to review their work.
As a property consultant I would definitely use ODC again – I work with a lot of contractors and I always try to sift out the best – I don’t recommend people lightly and I know they will deliver.”
“We saw ODC doors in a property that was being built around the corner. They were the sort of thing we were looking for with large areas of glass so we got in touch.
We liked the fact that they were manufactured on site – that was a particular feature that appealed to us. We could actually hear, see and touch the products themselves.
We liked the size of the SL700 particularly because we were looking to increase the door height above conventional ones. What we had seen with some doors was that they had very substantial handles that detracted from the effect that you were creating visually. The 700 handles were minimal and didn’t overpower in any way..
We weren’t originally going to change all the windows – we were just looking at the glazing for the extension. But having seen the ODC windows and also spoken to building control about our existing windows which had trickle vents, we realised the new design could be opened slightly and locked and so that meant that all glazing, both new and existing, could have the same profile and sightlines.
We went through a very thorough survey and measuring process. I would recommend ODC to other people because I like the product and in fact my neighbours a few doors along are doing a project in Farnham and have ordered windows for their annex and another property. The price compared very favourably to a couple of other companies we looked at.”
Take a look at this customer’s beautiful modern extension here
“We are extremely happy with the doors and windows from ODC Glass. The house was designed around our amazing views and we deliberately designed the windows to enhance those views using the thinnest possible sight lines. Being an upside-down house and being surrounded by glass in this way feels like we are virtually living in the open air…when the weather permits!
All the staff at ODC could not have been more helpful from my initial visit with Johnny to the hardworking fitters who manoeuvred the heaviest panes of glass into place during storm force winds and rain with such good humour.
The follow up care has been excellent too with any snagging issues dealt with considerately and efficiently. The whole experience has been a pleasure from start to finish.”
“Would have no hesitation recommending ODC. From the sales team down to the aftercare team run by Matt. Well worth every single penny. We love our wow factor windows and bifold doors.”
Mrs S, Bromley
“We are extremely happy with both products and the service from ODC throughout this process. We will certainly be recommending you in future”
Mr J B, West London
“We are delighted with the overall finish, quality and presence the Wintergarden gives. Since having it fitted we have had a small extension built and all trade guys we have had along have wowed at it. Most have not seen anything like it. It certainly looks well worth the extra cost over that of a run of the mill conservatory.”
“I just wanted to say a huge thank you for all your efforts over the last few months. The windows are in and they look fabulous! Your men that came are a huge credit to you and I was impressed at how polite they were and helpful. I would love you to come and see the final effect once we are done, and see what you think. Thank you again for everything. We are very pleased with the overall result and always found you and your team very helpful.”
“…the windows are an amazing addition to the flat. Thank you for all your ongoing help and support, from front of house to the guys who knocked it out seamlessly.”
“This is my very first review ever, but after your service yesterday I feel I owe you one. The office has always been quick in responding to my queries and very friendly.”
“Owning commercial buildings and dealing with contractors of various sizes I have to compliment you on having a very professional and competent team of people working for you. All pleasant, polite and get on with their work with no drama.”
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