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ODC-FAQs-Small2

FREQUENTLY ASKED QUESTIONS

Common questions relating to our products and services

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Our sales staff will advise you about likely lead times on your project once we have received your order. Our priority is to manufacture, deliver and install our products as quickly as possible. We control all aspects of manufacturing at our Poole facility, and once a project is assigned to our production schedule, we’ll be able to tell you exactly when to expect delivery and installation.

Glazing, frames and mechanisms are all covered by a comprehensive 10 Year guarantee as part of your purchase (wilful or accidental damage to the products and glass breakages are not covered). Importantly, our after-sales team are here to deal with the smallest concern and members of the technical team are on hand to make site visits to resolve any issues as quickly as possible.

Your project, whether it’s new build or an extension, needs to be at a certain stage before we can survey. Any steels or RSJs need to be in place and finished floor levels clearly marked. We’re very happy to keep in touch with your site team so that we can book a survey date as early as possible and avoid any unnecessary delay. If the openings are not ready for any reason, we can survey, but specific sizes will need to be agreed and signed off before we begin manufacturing.

Yes, we can do both! Our experienced sales team will be able to talk through your plans and outline the product options for your project. We can offer recommendations and expertise if we think we can add value to any aspect of your plans. Visiting us is something our clients find really helpful; they find that seeing displays and discussing the finer details of glazing designs and a choice of finishes essential to getting the perfect glazing for their home.

Yes, we place priority on good and quick communication with our client’s architects, builders, designers and project managers. We welcome contractors to our showrooms to discuss product installation with our technical team, and we provide precise information prior to any surveying. As we have our own manufacturing facility, we can give updates on lead times to make the whole process as smooth as possible for busy builders.

No, we manufacture specialist products and installation is carried out by ODC trained fitters so we know it has been completed to the highest standard. We take full responsibility for our work and this allows us to offer an ODC warranty on all aspects of installation. If there is any issue at all post-installation, you are assured of our time and the benefit of our expertise.

Our ODC aluminium window systems are designed and manufactured with the same exacting aesthetic and standards as our sliding doors and bifold doors. They will complement any of our sliding systems, providing a complete glazing solution for your project.

Yes, we can install sliding doors with thresholds flush to your floor.

Large sliding doors sometimes have a lift and slide mechanism. By turning the handle down, the door panel is very slightly lifted up from the bottom rail to run smoothly and easily, free of the weather strip. Once the handle is dropped, the door is locked back into position. This design also allows for the installation of trickle vents for additional ventilation. Our ODC300 system offers this option.

Slimline door systems have very slender aluminium profiles so when they are in the closed position, there is very little frame to see. The central mullions on these sliding doors are called interlocks and these are again are as slim as possible to minimise any interruption to your view.

Yes, many of our sliding systems have a fixed, invisible corner post to create a continuous wall of glass with doors that slide open in either direction.

Our aluminium sliding doors are designed with security as an absolute priority and they meet rigorous British and European standards. All our ranges have multi-point locking systems and toughened safety glass that can withstand burglar impact.

Stainless steel, precision-engineered rollers and running gear mean any sliding door can be opened and closed effortlessly. Larger door panels can weigh up to 1000kg each and yet can be easily operated with one hand. When you visit our showroom, it’s one of the aspects of our doors to try for yourself.

Of course, looks and budget will play their part in your decision. Integral systems are extremely practical and low maintenance, ideal for busy living spaces and homes with children and pets. Bespoke roller blinds offer a very contemporary and minimalist finish to your installation while pleated blinds will add texture and depth to your interior.  We have all three systems and samples in a range of fabrics on display at our showrooms to help you find the best solution.

ODC manufactures folding doors from aluminium which provides a contemporary low maintenance solution with narrow sight lines. Alternatively, the Composite offers a high-quality timber interior finish with aluminium on the external side of each panel. Finally, we supply a Timber frame with an aluminium core. All the timbers we use are from renewable and certified sources and are finished with eco-friendly water-based lacquers.

Bi-folding doors should be easy to operate and not feel heavy or stiff to open. ODC systems are designed so that they can be opened with just one hand. You can see demonstrations of our sliding and folding doors on our aluminium bifolding doors product page.

That’s down to your personal preference or the space you have available inside and outside. We can manufacture either and will discuss the best option with you.

This will depend on the size and number of the panels. For example, a five-panel opening across a span of 5 metres will open to a folded width of approximately 350mm.

This will depend on floor and ground levels, but yes, it should be possible as we have a flush threshold option which allows this. We offer up to four threshold solutions for each folding door system and will advise on which is best for your situation.

Bespoke folding and bi-fold doors and windows are made to measure to fit your space precisely. Our popular aluminium bifolding door range has a maximum panel size of 1200mm wide x 2500mm high.

Our ODC aluminium window systems are designed and manufactured with the same exacting aesthetic and standards as our sliding doors and bifold doors. They will complement any of our sliding systems, providing a complete glazing solution for your project.

No specific opening option is better than another; it’s a case of choosing the right window for the position, the view and prevailing weather. Our expert team advise on exactly this when discussing your project, but to learn more about different glazing options see our ‘Five top tips on window design and placement’ blog.

Aluminium windows have significant advantages over UPVC and timber. Firstly, aluminium is more resilient to thermal expansion. So, unlike some timber windows, aluminium frames can be finished in dark stylish colours without any worry that these will draw the heat and cause expansion. An aluminium window frame’s powder coating finish is basically maintenance free, and, with the option of up to 200 RAL colours, offers a fabulous choice for your project.

Aluminium is also much stronger than other materials. This means aluminium windows can be fabricated with much slimmer sightlines holding larger expanses of glass for beautiful slender windows in sizes to maximise your views. In addition, these robust frames meet the industry’s highest standards for security to withstand impact and attempted break-ins.

Our ODC aluminium window systems are designed and manufactured with the same exacting aesthetic and standards as our sliding doors and bifold doors. They will complement any of our sliding systems, providing a complete glazing solution for your project.

You can install a rooflight under your Permitted Development rights as long as it does not project more than 15cm from the roof slope. If the rooflight extends forward of the roof plane on the elevation fronting a highway then it’s not allowed under Permitted Development. If you live in a conservation area, then you may be required to install conservation rooflights, but it’s always best to check with your local authority before you begin.

Kitchens and rooms with lots of direct light benefit from ventilated systems. Rooflights with trickle vents allow a small amount of air movement. Opening rooflights with manual or electric controls give you more flexible ventilation options and can be fitted with opening sashes, climate control and rain sensors. Little and often is our advice when ensuring your home is well-ventilated; windows with trickle vents allow fresh air flow in a room and keep moisture build up to a minimum.

If your glass roof or rooflight is south-facing, you may want to upgrade to glass with a solar-control coating which effectively blocks about 99% of UV rays. ODC Solar Control Glass will protect your interior finishes from sun fade and reduce the cost of air-conditioning for an area of a home with large glass elevations.

Yes, we can design stand-alone glass structures as focal points in gardens or adjacent to pools. As a private place to relax, protected from the elements, a glass wintergarden adds the ultimate wow factor to any property.

Protective awnings are perfect for shading from the sun, and can be installed on top, vertically or as or as an underglass awning. Blinds, pleated blinds, and Venetian blinds also give a wintergarden privacy as well as keeping it cool on hot days. Integrated LED lighting will give your new living space atmospheric and adjustable ambient light.

A glass canopy is a glazed overhang often installed over an entrance or doorway, offering protection from the elements without obstructing views or natural light. Glass canopies can be transformed into striking glass house structures with the addition of glazed slide-and-turn walls or bifold doors.

A wintergarden is a glass room usually linked to an existing building. Designed to extend a living space, a wintergarden extension is integrated into an existing building, creating a seamless connection to the outside space.

Our ODC aluminium window systems are designed and manufactured with the same exacting aesthetic and standards as our sliding doors and bifold doors. They will complement any of our sliding systems, providing a complete glazing solution for your project.

Yes, aluminium is a very versatile material and aluminium panels can be cut and shaped into a variety of designs and profiles. It can also be powder-coated in any RAL colour and you can customise your design further with a choice of fittings. If you’re looking to replicate a specific look or create a design to complement your home, then we’d be delighted to discuss your ideas.

Aluminium is very resistant to the impact of the elements and so requires very little maintenance. We can also pre-anodisise the metal prior to fabrication for particularly harsh environments – for example, by the sea or swimming pool locations where airborne salt or chlorine exist. We are happy to discuss options.

Yes, this system works perfectly for internal openings, mezzanine and walkways, providing an almost invisible protection barrier for a contemporary, minimalist interior.

Yes, a façade-mounted balustrade creates an invisible safety barrier for bifold doors or sliding patio doors installed on upper floors.

Extremely. High quality aluminium frames withstand extreme temperatures and humidity. Toughened safety glass has long term durability. Fixtures and fittings conform with Building Regulations standards.

A frameless balustrade is an all-glass system to provide a glass barrier in an opening with minimal visual interruption.  It can be installed either without a top or bottom rail, and fixed on the sides, or alternatively without a top or side rails, and fixed at the bottom. ODC offer both options to suit your design requirements.

We have a range of awnings on display and working at our showrooms. Please get in touch to visit us in London or Poole.

A blind or awning can protect you against sun, wind and rain, but only if it is positioned correctly and suitably fitted. A key factor must be the daily movement of the sun across your patio. If, for example, low-lying evening sun still reaches your seating area, an awning with Shadeplus could be a good choice

The ODC Awning is available in a wide range of different awning fabrics – giving you a choice of patterns and colours, but also options in different fabric qualities and finishes. Manufactured to maintain their shape and colour for years, high-tech awning fabrics are dyed using up to 16 million distinctive colours for outstanding luminosity and colour intensity. These functional textiles have exceptionally high standards in terms of quality, UV protection, ease of care and appearance.

The ODC Awning has been tested in a Formula 1 wind tunnel in Cologne, Germany. The awning had to withstand wind speeds of up to 180 km/h. Whilst we wouldn’t recommend leaving the awning extended in extremely windy conditions, it is good to know the quality of this system will handle most of what UK weather has to throw at us.

Yes, our blind systems may not look like they have the same energy conservation efficiency as a pair of thick curtains, but your bifold door blinds will offer excellent thermal conservation and light control to save on your heating and air conditioning bills.

Yes. Blinds need to have complete functionality with your installation. Blind systems that attach to the door rather than the frame are required to avoid any tangling when opening and closing.

Of course, looks and budget will play their part in your decision. Integral systems are extremely practical and low maintenance, ideal for busy living spaces and homes with children and pets. Bespoke roller blinds offer a very contemporary and minimalist finish to your installation while pleated blinds will add texture and depth to your interior.  We have all three systems and samples in a range of fabrics on display at our showrooms to help you find the best solution.

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